Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Verterra’s relationship with you in the context of this website. The term “Verterra” or “Verterra Winery” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

Wine-Specific Conditions

Legal Requirements

You must be 21 years of age or older, to order or receive alcoholic beverages from Verterra Winery. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Verterra Winery are not for resale, and are for personal consumption only.

Credit Card Charges

Orders are by credit card only. We accept Visa, MasterCard, and American Express.

Minimum Purchase

No minimum purchase is required.

Price Changes

All prices are subject to change.

Vintage Substitution

We will make every effort to fulfill the vintage of the wine ordered however, in some cases, we may substitute a different vintage of the same wine.

States Authorized for Direct Shipment

Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to you. If Verterra is unable to ship directly to your state, you can arrange for the sale and shipment of our products through a third party. Please note, when dealing through a third party, wine prices, discounts, and shipping costs may differ from those quoted by Verterra.

Shipping Costs

UPS is our carrier of choice. Ground shipping is provided by UPS. To learn more about our flat rate shipping, visit our shipping page here. *Please Note – If the customer selects faster delivery than ground, the customer pays all shipping charges, regardless of his or her wine club membership or purchase amount.

Wine is a Delicate Commodity

Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Verterra is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.

Returns

We will replace or refund you for any bottle of wine that is damaged or flawed. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to [email protected] to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (231) 256-2115 for return instructions.

A $50 restocking fee will be applied to all canceled orders.

Photography policy

Verterra Winery and The Ridge at Verterra are both very popular places for pictures. Photography for personal use and not for profit is allowed any time.

Weddings at The Ridge

Photographers hired for weddings held at The Ridge are able to take photos on the day of the wedding for no additional fees.

Commercial Photography

Stock and commercial photography requires advance arrangements. Projects involving commercial or stock photography (such as photos taken for publications, catalog shoots, commercials, professional videos, and the like) should contact [email protected] to make specific arrangements.

Rules

Photographers taking posed or formal pictures must request permission in advance by contacting [email protected]
Lighting equipment which requires cords and external power sources or outside props cannot be used without prior permission.
Mini shoots are not permitted.
No climbing on vineyard trellis wires or posts, no climbing stone walls, no climbing trees.
All commercial photography must take place outdoors, during normal business hours unless other arrrangmenets have been made.
Photographers must stay with their props at all times.
No trampling, picking, or collecting flowers, leaves, or grapes.
Vehicles must be parked in designated parking spaces.
All photographers and clients must check-in and check-out with the tasting room leader
Areas cannot be reserved, and photography does not take priority over other visitor activities. Visitors are free to use any area at any time.
Verterra will not permit hotography sessions that would interfere with scheduled events