Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged or flawed from production.  All other damage from temperature changes during shipping, to improper storage to extended aging are the consumers responsbility.  If your product is damaged, we ask that you take pictures of the original packaging (if shipped) and bottle so that we may assess the damage and improve upon any production and product issues in the future. Per Michigan law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@verterrawinery.com should you have any questions.  

Once the wine is received we will refund your credit card account for the cost of the wine.  If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (231) 256-2115 for return instructions.